Mis-sold Investments

Advised to invest your savings and lost money or just broke even? You may have a Mis-sold Investment and be due compensation.
Bank Advisers and IFAs often mis-advised investments — including Investment Bonds, ISAs, OEICs, Portfolio Accounts, Personal Investment Plans, and Capital Protected Products — by not properly considering your circumstances.
We can claim back compensation for old investments too, dating back as far as 1999.
You could be due compensation even if your investment or pension pot is doing well. St. James’s Place are presently paying back millions to clients for unwarranted service-review charges.
Mis-sold investment claim — poor advice
Inexperienced with investments when given advice? Told your loss was due to market conditions?
You may have been told this by your Bank or Financial Adviser to explain poor performance especially between 2001 and 2012, but that is not necessarily true. The poor performance or investment loss may have been because the adviser put you into too much risk or invested too much of your savings. No paperwork necessary from old investments — we retrieve the details.
All advised investments are applicable, including Investment Bonds, ISAs, Portfolio Accounts, Personal Investment Plans, OEICs, and Capital Protected Products. Even if your recent investments taken after 2012 have performed well, you may be able to claim for ongoing service fees that you did not receive.
All work done, No Win No Fee.
Where investment advice can go wrong
There are several areas where investment advice can go wrong and a claim for compensation can be made. Most include a breach of one or more of the FCA guidelines for fair business conduct or the Treating Customers Fairly (TCF) initiatives. Some of the most common mistakes include:
- Lack of adequate consideration of your current financial needs and reserves
- An assurance of higher returns than savings rates
- Failure to diversify your investment
- Failure to properly assess your current needs and future circumstances
- Not properly matching the investment to your attitude or aptitude with risk
- Not explaining the level of risk, or the best / worst-case scenarios
FSCS coverage: If the financial adviser or firm you used no longer exists, we can still make a claim for you through the Financial Services Compensation Scheme, provided they were FCA regulated. We will need some paperwork such as proof of investment and proof of surrender value (losses).
Consumer Savings Network is a claims management company. You do not need to use a claims management company to make your complaint to your bank. If your complaint is not successful you can refer to the Financial Ombudsman Service for free.
When your case is completed we will charge a fee of up to 30% plus VAT of the funds you receive.



